GreenAura

Last Updated: 11/23/2025

GreenAura (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and protect your data in compliance with the Nigeria Data Protection Regulation (NDPR) 2019, and all applicable Nigerian laws on data protection.

By using our website, services, platforms, or submitting personal information, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Information You Provide

• Full name
• Email address
• Phone number
• Business or farm details
• Delivery or billing address
• Feedback, forms, support requests
• Job application details (CV, portfolio, etc.)

1.2 Automatically Collected Data

When you visit our website, we may collect:

• IP address
• Browser type and device type
• Cookies and usage logs
• Time spent on pages
• Click behavior and browsing paths

1.3 Information from Third Parties

We may receive data from:

• Partner platforms
• Analytics services
• Payment processors
• Public business directories

2. How We Use Your Information

We process your data to:

• Provide products and services
• Respond to enquiries and support requests
• Deliver purchases and send important service updates
• Improve website performance and user experience
• Maintain security and fraud protection
• Conduct analytics, reporting, and service optimization
• Process job applications
• Comply with legal and regulatory requirements

3. Legal Basis for Processing

We process personal data based on one or more of the following NDPR-compliant legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interest (where this does not override your rights)

4. Cookies & Tracking Technologies

We may use cookies and similar tools to:

• Recognize returning users
• Track site performance
• Personalize content
• Improve user experience

You may disable cookies in your browser settings, but some site features may not function correctly.

5. Sharing and Disclosure of Data

We do not sell personal data.

We may share data only with:

• Payment processors
• Logistics and distribution partners
• IT and software providers
• Professional advisers (auditors, legal consultants)
• Regulatory or government authorities (where required by law)

All third parties are obligated to maintain confidentiality and comply with NDPR requirements.

6. Data Storage & Retention

We store personal data securely and only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal and reporting requirements
• Resolve disputes and enforce agreements

When no longer needed, your data is securely deleted or anonymized.

7. Data Security

We use appropriate technical and organizational measures including:

• Encrypted communications
• Secure servers and restricted access
• Data minimization practices
• Staff confidentiality obligations

However, no internet system is fully secure, and we cannot guarantee 100% security.

8. Your Rights Under NDPR

As a data subject in Nigeria, you have the right to:

• Request access to your data
• Request correction or updates
• Request deletion (“right to be forgotten”)
• Withdraw consent at any time
• Restrict or object to processing
• Request data portability
• Report concerns to NITDA or a registered DPCO

To exercise any rights, contact us using the details below.

9. Children’s Privacy

Our services are not directed at children under 16.
We do not knowingly collect data from minors.
If we discover such data, it will be deleted immediately.

10. International Transfers

If personal data is transferred outside Nigeria, we ensure:

• Adequate data protection standards
• Secure transfer mechanisms
• Compliance with NDPR requirements

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for:

• Their content
• Their privacy practices
• Data collection activities

We encourage you to review the privacy policies of external websites.

12. Changes to This Privacy Policy

We may update this policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website or services indicates acceptance of the updated policy.

13. Contact Us

For questions concerns, or data rights requests, contact:

GreenAura Data Protection Officer (DPO)
Email: support@greenaura.com
Phone: +234 703 112 8501
Address: Ibadan, Nigeria